You can now book GP appointments online 24/7 through the NHS App, your GP practice website, or Patient Access. This service is available at all GP surgeries in England and offers a convenient alternative to phone booking.
What is Online GP Booking?
Online GP booking is a digital service that allows you to request and schedule appointments with your GP practice through the internet. As of 2025, all GP practices in England are required to offer online appointment booking during core hours (8 am to 6:30 pm, Monday to Friday).
Ways to Book Online
There are three main ways to book GP appointments online:
- The NHS App – The official NHS smartphone application
- Your GP practice website – Most practices have their own online booking system
- Patient Access – A platform used by many GP surgeries
How to Use the NHS App
To book through the NHS App:
- Download the NHS App from your device’s app store
- Create an NHS login and verify your identity
- Select ‘Book appointment’ or ‘Contact your GP’
- Choose the type of appointment you need
- Select an available time slot
- Add the reason for your appointment
- Confirm your booking
Types of Online Appointments Available
Depending on your GP practice, you may be able to book:
- Face-to-face appointments
- Telephone consultations
- Video consultations
- Nurse appointments
- Health reviews
Benefits of Online Booking
Booking GP appointments online offers several advantages:
- 24/7 access to booking services
- No need to wait in phone queues
- Ability to choose preferred appointment times
- Easy cancellation and rescheduling
- Access to appointment history
When to See a Doctor Urgently
For urgent medical issues:
- Contact your GP practice directly by phone
- Call NHS 111 for urgent medical advice
- Visit A&E or call 999 for emergencies
Our Related Services
If you need professional medical advice quickly, you can book a video consultation with one of our experienced GPs. Our doctors can provide medical advice, prescriptions, and referrals where necessary.
Written by Dr. Sachin Shah, GP, Dr.Online UK