Book A Consultation
Children's Online Triage Consultation
For Children (age 0-18yrs)
Welcome to our GP-led Children's Primary Health Care Service.
Offering video consultations on a wide range of Paediatric presentations. Giving you peace of mind when your child is sick.
Please note this service is a remote video consultation designed to assess your child’s presentation. The GP will discuss the symptoms and advise on the most appropriate management. There is no guarantee that you will receive treatment, eg antibiotics – if the GP deems a physical review is required you will be signposted to local services for review.
Please complete the ‘Is my child eligible for review” questionnaire prior to booking to ensure suitability. If you are unsure, please contact our admin team prior to booking, who can forward any queries to the clinical team to review
Common types of paediatric conditions encountered
Acute febrile illness
Viral/bacterial infections
Skin conditions/rashes
Sleep problems
Developmental discussions
Gastrointestinal issues eg constipation
Issues with your newborn
Minor mental health issues eg anxiety
How does Children's Online Consultation work?
This service offers parents or guardians quick access to discuss their child’s concerns over video consultation. Our experienced GPs can offer professional medical advice for a wide range of issues, including common childhood illnesses, rashes, minor injuries, allergies, feeding concerns, and developmental queries.
Considering the remote nature of the consultations, following the history you may be offered a treatment or signposting for a physical assessment if deemed necessary by the GP.
Get Medical Care In Four Easy Steps
- Complete the eligibility questionnaire
- Booking and payment
- Get a link for a Medical Video Call
- Have your consultation
FAQs regarding this service
To schedule a GP Consultation, please complete the screening questionnaire, which will ensure the child’s eligibiltiy for the service. If eligible you will be redirected to a booking calender where you can choose an appropriate date and time for your video consultation. During the booking process, you will need to upload the ID documents for the guardian and child.
You can also view the profiles of our online doctors to choose the one who best fits your needs.
You will be able to discuss your needs with one of an online doctor over the video link on your device/computer. If necessary you can send pictures e.g. of a skin rash to the doctor via our online platform. You will be able to arrange a treatment plan with the doctor for ongoing treatment.
Yes, the online GP may arrange any of a number of tests for your child depending on your needs. These may include blood/urine tests or swabs or various scans eg Xray/ultrasound/ CT/MRI. If a referral to specialist is required this letter will be sent to you via e-mail. After your consultation a member of our concierge service will contact you to discuss these with you. They will arrange a suitable date/time for you and explain how and where they will be completed.
Yes, if your online GP determines that your child needs treatment, they can electronically send the details to you via a code from our partner Signature Rx. You can take this code to redeems your script from most leading high street pharmacies
We are well equipped to see a wide array of paediatric primary care type presentations (types of things you would consult you local GP about), that are suitable for remote consultation. If you are unsure regarding the appropriateness of the presentation, feel free to contact our admin team who can check with the clinical team
We endeavour to help with most types of medical queries, but we do have some limitations due to our licencing requirements (see non-exhaustive list below)
1. Paediatric Emergency Care – Immediate treatment for emergencies like seizures, trauma or severe infections requiring in-patient care.
2. Paediatric Conditions requiring physical examination – For safety reasons any child deemed to have a presentation requiring in-person, physical assessment will be signposted by our GPs to the appropriate service.
3. Controlled Drugs/Specialist medications – Any requests for specialist initiated medications, Controlled Drugs, Opiate-based medications, Benzodiazepines, Immunosuppressants or treatments for ADHD are not authorised by our service. See list of controlled drugs via GOV UK website
4. Dental Issues – We are not licensed to diagnose or treat any dental issues. For urgent detail issues please either call your dentist or 111 out of hours – see NHS advice
5. Patients physically located outside the UK – We are able to see both UK and foreign nationals. However patients are required to be located in the UK when undertaking their video consultation.
If you have any queries, you can always discuss them with one of our dedicated admin staff
The NHS also gives good advice on their website to decide if you should attend A&E