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Mental Wellness Clinic Video Appointment

For Adults (18+)

Welcome to our recently-developed Mental Wellness Service - 30 minute online mental health assessments by our GPs.

Urgent Assistance Required? If you're experiencing thoughts of suicide or self-harm, it's crucial to seek immediate help. Contact emergency services by dialing 999 or 111, or get in touch with your local crisis team. For residents in England, you can locate your nearest crisis team for support.

Mental Health Consultation

Our Services: What We Offer

Compassionate Care, Deeper Conversations: Let's Navigate Your Mental Health Journey Together.


Depression can affect all areas of people's lives. Let us navigate your way back to feeling happy and fulfilled in your daily life.

Anxiety/Panic Attacks

Anxiety can be a normal part of life, but when it starts to affect your daily life, let our doctors give you the tools to take back control.


Modern life can be stressful. If you feel unable to cope and need some support, our doctors can be an empathetic ear to guide you to a better mindset.


There can be numerous causes affecting your inability to sleep. Let us help you get to the route cause.


Obsessive-compulsive disorder (OCD) can sometimes spiral out of control, let us help you overcome the compulsive thoughts and behaviours.

About this service

This service offers you the opportunity to discuss a wide range of mental health conditions with an experienced Online Doctor (GP) in a confidential setting.

Common mental health conditions addressed (but not limited to) include:

  • Mood Disorders: Depression, Anxiety, and Obsessive-Compulsive Disorder (OCD)
  • Attention and Focus: Attention Deficit Disorder (ADHD)
  • Requesting Mental Health Referrals: If needed, we can assist in connecting you with mental health specialists for further support.

Prioritising your mental wellbeing is essential, and finding the right support should be both simple and comforting.

At Dr.Online, we’re committed to providing accessible and compassionate healthcare. Engage with our GMC-registered doctors for a private conversation about self-help strategies and personalised treatment options designed around your individual needs.

Arranging your online mental health GP consultation with us is effortless. Simply select a time that fits your schedule and connect with our doctors through a secure video call for counseling online — all from the convenience of your own home, via your mobile phone.

Let us help you navigate towards a healthier, more balanced lifestyle.

As with all our video consultations you will be emailed a Pre-Consultation Questionnaire which includes your ID verification upload. Completing this will enable our clinicians to review your answers prior to your consultation.

For all our services we provide a dedicated Concierge Aftercare Service. Following your appointment, they will answer any queries you may have, and organise any further tests or referrals with one of our trusted providers. Our bespoke service ensures we guide you through your patient journey seamlessly, without delays.

This service is only for Adult patients (>18years). For children (Paediatric patients) please reach out to your NHS GP/ Paediatrician.

FAQs regarding this service

To schedule a GP Consultation, select a suitable appointment slot from the available options in the calendar. You can also view the profiles of our online doctors to choose the one who best fits your needs. The Online GP will consult you by Video call.

You will be able to discuss your history with one of our trusted General Practitioners over the video link on your device/computer. Rest assured that your mental health consultation is entirely confidential. Our doctors adhere to strict privacy protocols, ensuring that your personal health information remains secure.

This service is designed for patients with mental health conditions that are suitably managed in primary care by our GPs. Exclusion criteria includes patients who are under the care of a Psychiatrist, or have severe mental health conditions requiring secondary care or emergency management. 

See guidance from the NHS re urgent and emergency care

Yes, if the GP deems it appropriate to refer to a specialist or for further therapy, a letter will be sent to you via e-mail. After your consultation a member of our concierge service will contact you to discuss these with you. They will arrange a suitable date/time for you and explain how and where they will be completed. 

Yes, if your online GP determines you need a prescription they can send it to you electronically via a code from our partner Signature Rx. You can take this code to redeems your script from most leading high street pharmacies

Absolutely, if your online doctor recommends a follow-up consultation to monitor your progress or adjust your treatment plan they will usually ask our concierge team to arrange this directly with you. In addition, you can easily schedule a follow up through the platform. You also have the option to choose your preferred clinician when booking.

In case of technical issues our support team is available to assist you. You can message via the Chat button or call. We recommend you test your internet connection prior to your scheduled appointment.

We offer secure online payment options through our platform. This will be prompted when you book your preferred appointment date and time.

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