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University or College Sickness Letter

For Adults (18+)

Anyone aged 18 or above can obtain a sickness letter if you need to confirm a sickness or medical condition that impacts your attendance or performance at the university, college, or school.

In the event that you’ve been unwell, or if a health issue has impacted your capacity to study at your educational institution, you may require a letter to evidence mitigating circumstances.
Our GPs can supply you with a straightforward, hassle-free medical letter on the same day. This document will verify your ailment and symptoms, denote whether your condition is persistent and specify recommendations
Book an online video consultation with one of GPs to obtain a letter.

How It Works

At Dr.Online, we aim to make the process of obtaining a Medical letter as straightforward and convenient as possible. Here’s how it works:
  1. Select your letter: Select the letter your require, add to cart & make payment.
  2. Fill in the questionnaire & upload your evidence: Once your appointment is confirmed, you will receive a questionnaire via email. You will need to provide your name, date of birth, email address, details of your medical issue and a photo ID.
  3. Attend the video consultation: Attend the video consultation at your selected time to discuss your medical issue and condition with one of our GPs.
  4. Receive your letter: At Dr.Online, we will provide you with a letter following discussion with one of our doctors. This will verify your ailment and symptoms, denote whether your condition is persistent and specify any reasons for absence, recommendations or mitigating circumstances.
Our doctors are here to assist you in a swift and hassle-free manner, ensuring you can focus on your recovery.

What will you need to supply?

  • [ ] Photo ID from your university, college or your passport
  • [ ] Confirmation of when your sickness started
  • [ ] The name of your university, school or college
  • [ ] Details of your NHS GP (if you have one)

Disclaimer: Home office or court letters:

As a digital healthcare provider, we regretfully cannot produce medical letters to validate the cancellation of any court or home office related appointments or attendances. It is more appropriate for your regular GP or Doctor to carry out this assessment.

FAQs regarding this service

To schedule this Consultation, select a suitable appointment slot from the available options in the calendar. 

For security purposes the following information is required to be provided via the Pre-Consultation Questionnaire/during the Video Consultation

  • Photographic ID
  • Name of Workplace and Job Role
  • Your NHS GP details for correspondance

If you are unable to work or require amended duties your employer may request a Fit Note completed by a medical professional. Fit notes are sometimes referred to as a sick note or doctor’s note. 

For the first 7 days you are able to complete a self certification document via the Government website (free of charge) but if you would prefer a private note we can facilitate this.

Our Fit Notes contain all the information needed by your employer or institution, including details of the issuing GP and their GMC (General Medical Council) number, reason for your sickness/amended duties and duration.

They also include a verification bar code which your employer can use to ensure it is a valid certificate.


  • We provide Private Fit Notes, these cannot be used for Department of Work & Pension purposes such as benefits. 
  • They are for a maximum duration of 14 days, and we cannot backdated from the consultation date. If extensions required you are required to book a further consultation to discuss this with one of our GPs. Maximum total duration we can issue is 28 days.
  • We are required to send a copy of the consultation to your regular NHS GP for continuity/information sharing purposes.
  • Your employer is not duty bound to accept these Fit notes, it is at their discretion. 

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